At Glamly, we strive to ensure that you are satisfied with your purchase. If for any reason you are not completely happy with your order, our Refund Policy outlines the steps you can take to request a return and obtain a refund.

1. Eligibility for Refunds

To be eligible for a refund, please ensure the following conditions are met:

• Return Period: You must initiate a return request within 30 days of receiving your order.
• Condition of Items: Products must be unused, unopened, and in their original packaging. Items that have been opened or used are not eligible for a refund.
• Proof of Purchase: You must provide proof of purchase, such as the order number or receipt.

2. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email our customer service team at support@glamlydeals.com with your order number and details about the item you wish to return.
2. Return Authorization: Our team will review your request and provide you with a Return Authorization Number and instructions for returning the item.
3. Return the Item: Ship the item back to us using the address provided. Please ensure that the item is well-packaged to prevent damage during transit.
4. Processing Time: Once we receive the returned item and verify its condition, we will process your refund within 7-10 business days. You will receive a confirmation email once the refund has been issued.

3. Refunds and Charges

• Refund Method: Refunds will be processed to the original payment method used for the purchase. Please note that shipping fees are non-refundable.
• Restocking Fees: In some cases, a restocking fee may apply. This will be communicated to you prior to processing the return.

4. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@glamlydeals.com with your order number and details about the issue. We will arrange for a replacement or refund as appropriate.

6. Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

• Sale Items: Items purchased on clearance or sale are final and not eligible for returns or refunds.
• Gift Cards: Gift cards are non-refundable.

7. Contact Us

If you have any questions or need assistance with our Refund Policy, please contact us:

Email: support@glamlydeals.com
Phone: 9876543210

Thank you for shopping with Glamly. We appreciate your business and are here to help ensure you have a positive shopping experience.